Returns & Refunds

We keep things simple — because your time is valuable and your experience matters.

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Natural Confidence Guarantee™

We know it can be hard to trust natural deodorant, which is why we offer our Natural Confidence Guarantee™ for first-time customers.

If you try any deodorant and don’t love it within 30 days of delivery, just complete our short feedback form and we’ll refund your first tube — no returns required.

This guarantee:

• Applies to first-time customers only

• Covers one (1) deodorant tube

• Must be requested within 30 days of delivery

• Does not include shipping costs

• Requires completion of a feedback form

• No product return necessary

For full details, visit our Natural Confidence Guarantee™ page.

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Standard Returns

Because our deodorants are personal care items and made in small batches, we do not accept returns on used or opened products outside of the Natural Confidence Guarantee™.

Unopened items are not eligible for return unless damaged.

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Damaged or Incorrect Items

If your order arrives damaged or incorrect, we’re here to help.

To request a replacement or refund:

1. Email us at support@thetallowskinco.com

2. Include your order number

3. Attach photos of the damage and packaging

4. Submit within 72 hours of delivery

Once approved, we will replace the item or issue a refund.

Requests submitted after 72 hours cannot be guaranteed.

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Order Changes & Cancellations

Because orders are fulfilled quickly, we cannot guarantee order changes or cancellations once placed.
If you need help, please reach out immediately and we’ll do our best to assist.

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Shipping Costs

Shipping fees are non-refundable.

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Questions?

We’re here to help.

Email us anytime at support@thetallowskinco.com and we’ll take care of you.