Shipping policy
Thank you for choosing Tallow Skin Co. for your skincare needs. We are committed to ensuring a seamless and satisfactory shopping experience, including reliable and timely shipping. Please review the following shipping policy details before placing your order.
Order Processing Time:
Orders are processed and shipped within 1-2 business days after being received.
Shipping Methods:
We currently offer shipping through trusted carriers, including USPS, UPS, and FedEx. The shipping method available for your order will be displayed during the checkout process based on your location and the weight/size of the package. We offer standard shipping and expedited shipping options to meet your delivery needs.
Shipping Rates:
Shipping rates are calculated based on the destination, weight/size of the package, and the selected shipping method. The shipping cost will be displayed during the checkout process before you confirm your order. Please note that additional fees, such as customs duties or taxes, may apply for international orders and are the responsibility of the customer.
Order Tracking:
Once your order is shipped, you will receive a confirmation email with tracking information. You can track the status of your shipment by using the provided tracking number on the carrier's website.
Shipping Restrictions:
We do not ship to PO boxes. Please provide a valid residential or business address for delivery. We ship to most major international countries. If you're country is unavailable please send us an email or a DM on Instagram and we may be able to accommodate.
Delivery Time: The estimated delivery time will depend on the shipping method selected during checkout. Standard shipping usually takes between 3-4 business days for delivery. Expedited shipping options, if available, generally take 2 business days (USA ONLY).
Address Accuracy:
It is essential to provide accurate and complete shipping information, including the correct shipping address and contact details. Tallow Skin Co. is not responsible for delays or non-delivery caused by incorrect or incomplete shipping information provided by the customer.
Order Issues and Assistance:
If you encounter any issues with your order or have questions regarding shipping, please contact Sarah at support@thetalloskinco.com. We will gladly assist you and resolve any shipping-related concerns promptly.
We appreciate your support and look forward to providing you with exceptional products and services.